EVELAND GDPR Privacy Policy
EVELAND are committed to respecting and protecting your privacy.
Our Privacy Policy is designed to give you a clear explanation of how and why we handle your personal data. This is done in compliance with the General Data Protection Regulation (EU) 2016/679. Further information can be obtained from the Information Commissioner’s website at www.ico.org.uk.
1. About EVELAND
2. Data Protection Lead
3. The Lawful Basis for processing Personal Data
4. How do we collect your Personal Data?
5. What Personal Data do we collect?
6. How do we use your Personal Data?
7. How long do we hold your Personal Data?
8. Your Rights under GDPR
9. How do we share your Personal Data?
10. Security of your Personal Data
11. Cause for Complaint
12. Privacy Policy Review
1. EVELAND
‘EVELAND’ is a trading name for Eve Land & Developments Ltd (Company Number 08194615 ),registered at 1 New Street, Wells, Somerset, BA5 2LA . Each company is a wholly owned subsidiary.
2. Data Protection Lead
Our Data Protection Lead can be reached at 3 Dulcote Cottage, Dulcote, Wells, Somerset, BA5 3NU or via email at mail@eveland.co.uk
3.The Lawful Basis for processing Personal Data
EVELAND must have a lawful basis for the processing of your personal data. These are listed below and available in detail by following the link at the bottom of his paragraph.
Consent – offering you choice and control.
Contract – to enable us to fulfil our contractual obligations.
Legal Obligation – to comply with a common law or a statutory obligation.
Public Task – to comply ‘in the exercise of official authority’/powers that are set out in law.
Legitimate Interests – use of personal data in ways that would be reasonably expected in our normal line of business, which have minimal privacy impact.
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/
4. How do we collect your Personal Data?
We collect your personal data in a number of ways, including (but not limited to) personal visits to our offices, our website and online forms, emails, telephone conversations, property viewings and market appraisals, cookies, via property portals such as Rightmove/Zoopla and social media platforms such as Facebook and Twitter.
Cookies are files created by a website that is stored in the user's computer either temporarily for that session or permanently on the hard disk (persistent cookie). Cookies provide a way for the website to recognize you and keep track of your preferences.
5. What Personal Data do we collect?
When registering for property updates, viewings, market appraisals and general enquiries, information collected may include (but not limited to) your name, address, telephone number/s and email address.
Should you become a client of EVELAND to comply with current Anti Money Laundering Regulations, additional information collected would include (but not limited to) photographic ID (current driving license/passport) and proof of address (current utility bill/bank statement etc.).
6. How do we use your Personal Data?
We use your personal data where we have a contractual obligation with you.
Also, where it is deemed we have a legitimate interest such as following a direct enquiry where you have registered for property or land alerts, requested a market appraisal, bought or sold, let or rented a property through us. Examples might be the offer of additional property related services such as subsequent updates on property values.
7. How long do we hold your Personal Data?
As Data Controller, EVELAND may hold your personal data for differing periods of time in accordance with the purpose for which it has been collected. Certain data is held for prescribed periods in accordance with our statutory obligations under the Estate Agents Act 1979 and HMRC requirements.
8. Your Rights under GDPR
We have summarised your general rights below. Further detailed information can be obtained from the Information Commissioner’s website at www.ico.org.uk.
You may opt out of receiving marketing communications from EVELAND. You can do so by emailing 'UNSUBSRIBE' to the email address mail@eveland.co.uk.
You may access the information we hold about you.
You may access information about the processing and storage of your personal data.
To withdraw consent for the use of your personal data where our relationship is not contractual.*
*You may request erasure of your personal data notwithstanding our statutory obligations under the Estate Agents Act 1979 and HMRC requirements.
9. How do we share your Personal Data?
In addition to EVELAND, we may pass your personal data to relevant third-party service providers and sub-contractors for the purposes of completing specific roles relevant to our involvement with you.
EVELAND require that all third parties respect the security of your personal data and treat it in accordance with General Data Protection Regulations. They may not use your personal data for their own purposes, only in accordance with our specified instructions.
10. Security of your Personal Data
Where you have been given the option to create, or you have been given log-in details/passwords to access relevant areas of our secure servers, it is your personal responsibility to keep your log-in details/passwords confidential and not share them with anyone.
11. Cause for Complaint
In the first instance please address your concerns to our Data Protection Lead as listed above. If you consider EVELAND have failed to comply with data protection legislation, you have the right to lodge a complaint with the relevant UK supervisory authority. https://ico.org.uk/concerns/
12. Privacy Policy Review
This Privacy Policy was last updated on 24th May 2018.
